"You might get laughed at the first time, but you back it up with numbers and success and experience elsewhere, you can start to make the case. But if you don't do that, you're never going to get the funding that you need, and it's never going to meet anywhere near its potential."
"People had a mindset that when you find a problem, you just have to write a letter to the city, because they probably didn't know about it. And by working with the city, we found out that they had a list of two or three hundred problems, they just didn't know which one was on top."
"A lot of people commute to Vancouver, and they see what Vancouver is building. They come back to the North Shore and the same old crappy bike lanes, and they think we don't want these crappy bike lanes anymore, we want protected bike lanes. They know what's do-able."